Cookie Policy
This Cookie Policy explains what cookies are, which cookies OHC TRADEROOM LTD uses on the OHC Trade Room website, why we use them, and how you can control your preferences. It should be read alongside our Privacy Policy.
What Are Cookies?
Cookies are small text files that are placed on your device (computer, phone, or tablet) when you visit a website. They are widely used to make websites work more efficiently, remember your preferences, and provide information to website owners.
Cookies set by the website operator are called first-party cookies. Cookies set by third parties (such as analytics or advertising services) are called third-party cookies. Both may be session cookies (deleted when you close your browser) or persistent cookies (stored for a defined period).
How We Use Cookies
We use cookies to:
- Keep you securely logged in to your account across page visits
- Remember your preferences and settings
- Understand how visitors use our site so we can improve it
- Measure the effectiveness of our marketing campaigns
- Protect the platform from fraud and abuse
Some cookies are strictly necessary for the site to function—we cannot switch these off without breaking core features. All other cookies require your consent, which you can give or withdraw at any time through our cookie banner.
Types of Cookies We Use
| Category | Purpose | Examples | Consent Required? |
|---|---|---|---|
| Enable core site functions: login sessions, security tokens, shopping cart, and cookie-preference storage. | session_id, csrf_token, cookie_consent | No — always active | |
| Help us understand how visitors interact with the site—pages visited, time on site, error rates—so we can improve the experience. | _ga, _gid | Yes — opt-in | |
| Track conversions from advertising campaigns and allow us to deliver relevant content across other platforms. | Meta Pixel, Google Ads conversion tag | Yes — opt-in |
Third-Party Cookies
Some features of our website rely on third-party services that may set their own cookies.
Google Analytics
Used to measure site traffic and user behaviour. Data is anonymised where possible. Governed by Google's Privacy Policy at policies.google.com/privacy.
Payment Processors (e.g. Stripe, Flutterwave)
May set cookies on payment pages to prevent fraud and ensure secure transactions. These cookies are strictly necessary for payment processing.
Meta (Facebook) Pixel
Used (with consent) to measure advertising effectiveness across Facebook and Instagram. Governed by Meta's Data Policy at facebook.com/privacy/policy.
We do not control these third-party cookies. Please review the respective privacy policies for full details on how they handle your data.
Your Choices
When you first visit our website, a cookie banner will ask for your consent to non-essential cookies. You can:
- Accept all — Enable essential, analytics, and marketing cookies.
- Accept essential only — Only cookies strictly necessary for the website to function will be set.
- Customise — Choose which categories of non-essential cookies you want to allow.
You can change or withdraw your consent at any time by clicking the Cookie Settings link in the footer of any page.
Withdrawing consent does not affect the lawfulness of any processing carried out before you withdrew it. It also does not affect processing that relies on another lawful basis, such as essential cookies required to keep you logged in.
Managing Cookies in Your Browser
Most browsers allow you to control cookies through their settings. You can typically:
- View what cookies have been set
- Delete all or selected cookies
- Block third-party cookies
- Set the browser to notify you when cookies are being set
Guidance for common browsers: Chrome • Firefox • Safari • Edge
Please be aware that disabling certain cookies may affect the functionality of our website. In particular, blocking essential cookies may prevent you from remaining logged in.
Cookie Retention
| Cookie | Type | Duration |
|---|---|---|
session_id | Session (deleted when browser closes) | |
csrf_token | Session | |
cookie_consent | 12 months | |
_ga | 2 years | |
_gid | 24 hours | |
Meta Pixel _fbp | 3 months |
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. The "Last updated" date at the top of this page will always reflect the current version. Where changes are material, we will notify you through a banner on the website or by email where appropriate.
Contact
Questions about our use of cookies or how to manage your preferences?
OHC Trade Room — Privacy Team
For cookie and data privacy enquiries, including access requests.